Status Updates on VIDA Face Masks

The exponential surge in face mask demand over the past several weeks has impacted supply chains, warehouses, and logistics suppliers around the world. It is with great disappointment that we share that orders of our KN95 Protection / FDA Registered Kids Masks placed from July 29th to August 4 have been delayed. 

As parents ourselves, we deeply recognize the urgency of this situation and are working around the clock with our suppliers to ensure we get masks into our customers’ hands as soon as possible. As we write this, our suppliers are building new production machines and cleanrooms, upgrading the air equipment on their machines to increase output, and training the hundreds of new people they have already hired this month. 

Because the situation is not in our direct control, we are unable to provide an exact delivery time with significant confidence, however, we are working 24/7 with the goal to ship delayed orders within the next two weeks, with orders shipping every single day. 

Customers can view their order status by going to the Order Tracker at: https://shopvida.com/pages/order-tracker. This link will be updated dynamically and will include tracking information once orders are shipped. 

We hope that you and your loved ones are staying safe. We know how stressful and anxiety-filled these times are. We really appreciate you putting your trust in us. 


Mask Shipping Status Updates

Click for Product Info and Posted Lead Times

All days below are listed in business days. Please note that we are prioritizing oldest orders whenever possible.

Order DateFDA Registered Kids Masks w/ KN95 ProtectionAdult FDA Authorized KN95 MasksFDA Registered 4-Ply Mask
August 3-8Orders all Shipped Orders all Shipped Orders all Shipped
August 9Orders all Shipped Orders all Shipped Orders all Shipped
August 10Orders all Shipped Orders all Shipped Orders all Shipped
August 11Orders all Shipped Orders all Shipped Orders all Shipped
August 12Orders all Shipped Orders all Shipped Orders all Shipped
August 13Orders all Shipped Orders all Shipped Orders all Shipped
August 1419Orders all Shipped Orders all Shipped Orders all Shipped
August 20 – PresentOrders Shipping On-Time

(According to Stated Lead Times)
Orders all Shipped

(According to Stated Lead Times)
Orders Shipping On-Time

(According to Stated Lead Times)